The 16 story Excelsior Hotel is located in New York City's Upper West Side. Historic buildings and brownstones line the neighborhood. Broadway is less than three blocks from the hotel. Guests are one block from the Museum of Natural History and Central Park's Great Lawn section. Shakespeare Garden is found in this section of Central Park. The area was dedicated to the famous playwright and poet in 1916. Plaques with Shakespeare quotations are planted throughout the garden.

The wood paneled lobby of the Excelsior Hotel is graced with beams, chandeliers, oil paintings, fresh cut flowers and seating areas with gilt trimmed French style sofas and armchairs. The hotel includes an entertainment area and a library. The library holds hundreds of books with plenty of seating available at tables, loveseats and leather sofas. The large room includes a fireplace and globe. Cell phone rentals are offered at the front desk and photocopying facilities are available. The mirrored fitness center includes cardiovascular and weight machines, free weights, televisions, towels and a water cooler.

The Excelsior Hotel's guestrooms are furnished with a comfortable yet traditional, French influenced décor.

Guestroom feature an in room safes. The hotel offers in room faxes and wireless Internet access.

Guestrooms include wood desks with chairs.

Gray's Papaya is ten blocks from the hotel. The place serves inexpensive hot dogs and fruit drinks 24-hours a day. There's often a line during lunch.