The Mercure Hotel Hamburg City is a modern, red brick building located in the business district of Hamburg, 1.5 kilometres from the city centre and three kilometres from the port.

Hamburg Fuhlsbuttel Airport is 12 kilometres away, with an approximate driving time of 30 minutes. The Mercure Hotel Hamburg City offers a sauna for relaxation, and guests can benefit from discounted access to a local fitness centre. A selection of drinks and cocktails are served in the informal, modern bar. The concierge can help plan sightseeing itineraries, and tickets for shows and events can be booked via complimentary wireless Internet access. Multilingual staff at the 24 hour front desk can provide room service (limited hours) and exchange currency. Motorists will find parking facilities on site.

The restaurant at Mercure Hotel Hamburg City, Dialogue, offers regional specialities and a range of international dishes in a light, modern setting with floor to ceiling windows. Studio M serves a selection of snacks throughout the day.

The 187 guestrooms feature modern decor with contemporary furnishings and matching fabrics. Amenities include cable television, direct dial phones, high speed Internet connections, minibars and bathrooms with shower/tub combinations and complimentary toiletries. St Michael's Church is two kilometres away and offers panoramic views of the city from its tower. The port, three kilometres away, is home to the popular fish market, which is Hamburg's oldest market and dates back to 1703.