Guests arriving at the hotel will be greeted by multilingual staff who can provide information on local attractions and make restaurant reservations. Coffee and complimentary newspapers are available in the lobby and guests can also visit the hotel bar, which has an informal English pub atmosphere. The hotel surrounds a patio where guests can relax and enjoy the live entertainment that is sometimes held there. Other amenities include room service, a 24-hour front desk, and Internet access in public areas. Garage parking is also available for approximately 15 Euros per day.

The hotel is centrally located with plenty of restaurants and bars nearby, and is within two kilometres of famous landmarks such as Berlin Cathedral, the Reichstag, and Unter den Linden, a historical avenue between East and West Berlin.

Berlin Tegel Airport is 13.5 kilometers from the hotel, around 20 minutes by car. The nearest train station is the S Bahn Hackescher Markt, 200 metres from the hotel.