The NH Berlin Heinrich Heine is a modern, four storey aparthotel situated in the area known as Angel's Basin, just 1.5 kilometres from Alexanderplatz. Guest apartments are decorated in a contemporary style with warm, rich colours. All have fully equipped kitchen areas and bathrooms with modern facilities including wireless Internet access, direct dial telephones with fax and voicemail, and a variety of entertainment options including CD players, VCRs, satellite television and minibars.

Guests can browse a selection of souvenirs and practical items in the onsite shops, or get a trim in the hair salon. Wireless Internet access is provided throughout the hotel's public areas, and guests can take time out in the lobby to catch up on the news with the complimentary newspapers. Younger guests can enjoy playing in the onsite playground, and parents may wish to take advantage of childcare services while they spend time in the nearby Sage nightclub. There is a nearby health and fitness centre, for a work out, steam or sauna. The concierge can assist with any bookings and reservations around town and practical amenities include laundry services and onsite parking.

The hotel is situated next to the trendy Kreuzberg neighbourhood with its boutiques, restaurants and bars, and just 700 metres away Mariannenplatz is a large green space which has open air film screenings in summer. Alexanderplatz is just 1.5 kilometres away where guests can climb to the top of the Television Tower for panoramic views across Berlin.

Berlin Tegel Airport is 19 kilometres (12 miles) away and the approximate driving time is 20 minutes.