The Best Western Hotel Carlos in Madrid is modern hotel situated in the pedestrian area of the city's sightseeing and historical centre, 400 metres from Plaza Mayor.

Air conditioned guestrooms are decorated in warm tones with dark wood furniture; all include cable television, Internet connections, minibars, and safes.

Guests at the Best Western Hotel Carlos can browse the complimentary newspapers over a buffet breakfast (surcharge) and use the hotel's complimentary Internet access services for either business or sightseeing opportunities; the concierge can also assist with restaurant or tour bookings. Other amenities include laundry facilities, a café and lounge bar, and a 24-hour front desk. Guests will find the Monastery of the Royal Barefoot Sisters 60 metres away, and the Royal Palace is 600 metres from the hotel.

From the Best Western Hotel Carlos, Madrid, the highly acclaimed Prado Art Museum is just one kilometre away and the Plaza Mayor, is equally accessible and ideal for people watching. Travellers can catch the sun in Retiro Park, one kilometre away, and take the kids to the Zoo and Aquarium, which are both three kilometres from the hotel.

Atocha Train Station is two kilometres away and Madrid Airport is 11 kilometres and a 40 minute drive from the hotel.