Housed in a grade II listed building, The Grainstore Apartments are a luxury modern apartment block situated on the waterfront opposite the ExCel Exhibition Centre, within six miles of London's West End.

London City Airport is one mile from the hotel, with an approximate driving time of five minutes.

Originally built in the 19th century as a cargo store, the apartments offer a concierge service and dry cleaning facilities, and transport from the airport can be arranged (for a fee). For those arriving by car, parking is available in the ExCel Conference Centre car park opposite the hotel (surcharge). The block offers apartments located over four floors, all of which feature contemporary decor in neutral tones. Apartments open on to balconies and include kitchens with white units and stainless steel finishing including microwaves, hobs, dishwashers and washing machines. Sitting rooms have leather seating and wooden floors, and further amenities include wireless Internet, plasma screen televisions with satellite channels and DVD players, and direct dial phones. Bathrooms provide designer toiletries and hair dryers.

City Cruises operate three miles from the hotel and take in London landmarks including the Houses of Parliament, Tower Bridge, the London Eye and St Paul's Cathedral.