Andel's House Krakow is a modern building centrally located in the Old Town of Krakow, 100 metres from the main station, market square, and shopping centre.

Krakow Balice International Airport (KRK) is 15 kilometres from the hotel and takes approximately 35 minutes to reach by car. Guests can use the fitness equipment in the hotel gym, before relaxing with a steam bath, aroma shower, or sauna. There are four conference rooms with audio visual equipment and complimentary Internet access.

The hotel offers a multilingual concierge service to assist with the organisation of local tours and airport transport (surcharge). Further amenities include secure parking and an onsite bar.

Restaurant Andel serves a wide selection of international dishes. A complimentary buffet breakfast is served to guests each morning.

The 159 air conditioned guestrooms are spread over five floors and have modern decor in light colours and designer furnishings. Amenities include satellite television with pay movies, CD and DVD players, multi line phones, safes, and minibars. Private bathrooms come with makeup mirrors and hair dryers. The Old Town of Krakow centres around the market square, and features towering gothic churches, Wawel Castle, and the Jewish quarter.